1. What Is The Ming Garden Collection?

The Ming Garden Collection is a carefully curated collection of Chinese porcelain for contemporary homes, founded by a team of sinologists with a deep appreciation for Chinese language, history, art and culture. Each piece is selected for its craftsmanship, artistic beauty and cultural significance. Beyond offering beautiful objects, we share the stories, symbolism and artistic traditions behind their design—allowing every piece to be appreciated not only for its beauty, but also for the heritage it carries.

2. How Is My Porcelain Packaged?

Each piece is prepared with great care and securely packaged according to its size, shape and weight. We use robust outer boxes and carefully fitted internal protection, including styrofoam, to ensure that every piece remains secure throughout its journey. Having delivered thousands of porcelain pieces to homes across Europe and beyond, we understand that thoughtful packaging is essential. Our proven approach helps each piece arrive safely, ready to be enjoyed and admired in its new home.

3. What Should I Do If My Order Arrives Damaged?

While every piece is packaged with exceptional care, please contact us within 48 hours of delivery should your order arrive damaged. Include clear photographs of the item, the outer packaging and the protective materials, and retain all packaging until we have reviewed the damage. We will assist you as quickly as possible, with the care and attention your order deserves.

4. Can I Send A Piece As A Gift?

Of course, darling. Chinese porcelain makes a thoughtful and lasting gift—an object to be admired, lived with and treasured for years to come. Simply enter the recipient’s delivery address at checkout. If you would like to include a personal message, leave your request in the order notes or contact us before placing your order. We will do our very best to make the occasion feel special.

5. Will My Piece Look Exactly As It Does In The Photographs?

We photograph every piece with great care to represent its colour, form and decorative details as accurately as possible. As many of our objects are handmade, subtle variations in brushwork, glaze, texture and finish may occur. These are not imperfections, but part of the craftsmanship that gives every piece its individual character. Please note that colours may appear slightly different depending on your screen settings. If you would like additional photographs or have any questions before placing your order, we would be delighted to assist.