The Ming Garden Collection, located at Leidsevaart 418, 2014 HN Haarlem, the Netherlands, is responsible for the processing of personal data as described in this Privacy Policy.

Contact details

Website: www.minggardencollection.com
Address: Leidsevaart 418, 2014 HN Haarlem, the Netherlands
Telephone: +31 6 40130497
Email: contact@minggardencollection.com

Personal data we process

The Ming Garden Collection processes your personal data because you use our services and/or because you provide this information to us directly.

We may process the following personal data:

  • First and last name
  • Gender
  • Address details
  • Telephone number
  • Email address
  • Other personal data that you actively provide, for example by creating an account on our website, through correspondence or by telephone

Special and/or sensitive personal data we process

Our website and services are not intended to collect personal data from website visitors under the age of 16, unless they have permission from a parent or legal guardian.

However, we cannot verify whether a visitor is over the age of 16. We therefore encourage parents and guardians to be involved in their children’s online activities to help prevent personal data from being collected without parental consent.

If you believe that we have collected personal data relating to a minor without the appropriate consent, please contact us at contact@minggardencollection.com. We will then delete this information.

Purposes for which we process personal data

The Ming Garden Collection processes your personal data for the following purposes:

  • To enable you to create an account
  • To process your payments
  • To send you our newsletter and/or promotional materials
  • To contact you by telephone or email when necessary to provide our services
  • To inform you about changes to our services and products
  • To deliver goods and services to you
  • To analyse your behaviour on our website in order to improve the website and tailor our products and services to your preferences

Automated decision-making

The Ming Garden Collection does not make decisions based solely on automated processing that could have significant consequences for individuals.

How long we retain personal data

The Ming Garden Collection does not retain your personal data for longer than is strictly necessary to fulfil the purposes for which it was collected.

We apply a retention period of 24 months for personal data, unless a longer retention period is required by law or necessary for another legitimate purpose.

Sharing personal data with third parties

The Ming Garden Collection shares personal data with third parties only when this is necessary for the performance of an agreement, to provide our services or to comply with a legal obligation.

Where necessary, we enter into data-processing agreements with third parties that process personal data on our behalf. These agreements are intended to ensure an appropriate level of security and confidentiality. The Ming Garden Collection remains responsible for these processing activities.

Cookies and similar technologies

The Ming Garden Collection uses technical and functional cookies, as well as analytical cookies that do not infringe upon your privacy.

A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit our website. The cookies we use are necessary for the technical operation of the website and your convenience. They ensure that the website functions properly and can remember information such as your preferences. Cookies also enable us to optimise our website.

You can prevent cookies from being stored by changing the settings of your internet browser. You can also delete previously stored cookies through your browser settings.

Accessing, correcting or deleting your personal data

You have the right to access, correct or delete your personal data. You also have the right to withdraw any consent you have previously given for the processing of your personal data and to object to the processing of your personal data by The Ming Garden Collection.

In addition, you have the right to data portability. This means that you may ask us to provide the personal data we hold about you in a structured, commonly used and machine-readable format, or to transfer it to another organisation designated by you where technically feasible.

You can submit a request to access, correct, delete or transfer your personal data, withdraw your consent or object to the processing of your personal data by contacting us at contact@minggardencollection.com.

To verify that the request has been submitted by you, we may ask you to provide appropriate proof of identity. If you send us a copy of your identity document, please black out your photograph, the machine-readable zone (MRZ), document number and Dutch citizen service number (BSN) to protect your privacy.

We will respond to your request as quickly as possible and no later than one month after receiving it. Where permitted by law, this period may be extended by a further two months depending on the complexity and number of requests. If an extension is necessary, we will inform you accordingly.

The Ming Garden Collection would also like to inform you that you have the right to lodge a complaint with the Dutch supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/contact-us

How we protect personal data

The Ming Garden Collection takes the protection of your personal data seriously and implements appropriate technical and organisational measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration.

If you believe that your personal data is not adequately protected or if you suspect misuse, please contact our customer service team at contact@minggardencollection.com.